03 //
Refund & Cancellation Policy
Review Michael Sandbach’s refund, cancellation, rescheduling, and payment policies for coaching, training, events, calls, and related services.
Refund & Cancellation Policy
Last updated: May 1, 2026
This Refund & Cancellation Policy explains how refunds, cancellations, and rescheduling may be handled for services, coaching, events, digital products, and other purchases made through links on this website.
General policy
Refunds and cancellations depend on the type of product or service purchased. Please review the specific details of the offer, checkout page, invoice, or written agreement before making a purchase.
Coaching and service purchases
For coaching, training, consulting, or performance-related services, refunds may be limited once work has started, access has been provided, or a service has been delivered.
If you need to cancel or request a refund, please contact Michael Sandbach as soon as possible.
Call bookings
If you need to reschedule a call, please use the rescheduling link provided through the booking platform or contact Michael Sandbach directly.
Repeated missed calls or last-minute cancellations may result in the call being cancelled or not rescheduled.
Events, seminars, and in-person sessions
Refunds for events, seminars, race preparation sessions, gym sessions, or in-person training may depend on the notice given, the nature of the event, and any costs already committed.
Unless otherwise stated, event payments may be non-refundable within a certain period before the event date.
Digital products or downloadable content
Where digital products, downloadable resources, online programs, or instant-access content are provided, refunds may not be available once access has been granted or the download has started, where permitted by law.
Subscriptions or recurring payments
If a service includes recurring payments, cancellation terms will be explained in the specific offer, checkout page, or written agreement.
Cancelling a subscription stops future payments but does not automatically create a refund for previous payments unless otherwise stated.
Statutory rights
Nothing in this policy affects any statutory rights you may have under applicable consumer law.
How to request a refund or cancellation
To request a refund, cancellation, or reschedule, please contact Michael Sandbach using the contact method provided on this website.
Please include:
Your name
Email used at purchase
Date of purchase
Service or product purchased
Reason for the request
Processing refunds
Approved refunds will usually be processed back to the original payment method through the payment processor. Processing times may vary depending on the payment provider and bank.
Changes to this policy
This policy may be updated from time to time. The latest version will be posted on this page with the updated date above.
